Project Wow helps digital, creative, and marketing agencies navigate economic pressure, AI disruption, talent challenges, and rising client expectations — by strengthening their operational foundations and building modern, scalable ways of working.
Not consultants. Not theorists. Hands-on leadership inside your agency, shaping systems that actually work.
Most agencies hit the same barriers as they grow:
You’re not alone. And none of this means your agency isn’t good, it means your operating model has reached its limits.
A fractional COO gives founders the space to lead again, removing the operational weight while strengthening the system that supports the business.
When an agency scales, the original way of working stops being enough. What got you here won’t get you where you want to go.
This is where I step in. I help rebuild your agency's operating model so it becomes clearer, calmer, and capable of supporting sustainable growth.
Part-time COO. Fully embedded leadership. High-impact operational change.
I join your leadership team as your COO — not as an external advisor, but as an embedded operator who works inside the business to drive clarity, stability, and performance. As a Fractional COO, I focus deeply on your agency to build meaningful relationships and deliver real, measurable progress.
Ideal for agencies that are:
As Fractional COO I provide:
How I work:
I diagnose what’s slowing the business down, design and embed a modern operating model, align leadership, strengthen delivery, improve margins, and build capability across the organisation.
The aim is simple: your agency becomes clearer, calmer, more predictable and able to run effectively without relying on heroics.
Stabilise today. Build tomorrow. Prepare your next COO for success.
When your agency needs full-time operational leadership immediately — but isn’t ready or able to hire a permanent COO — my Interim COO service provides complete operational ownership with a defined exit plan and smooth transition.
Ideal for agencies that are:
As Interim COO I provide:
How I work:
I step into the business as your acting COO, stabilising operations, aligning leadership, improving delivery, rebuilding confidence, and preparing the organisation for its next phase.
My goal is to leave your agency stronger than I found it — with a capable team and a scalable operating model ready for the future.